Services
Complete Security Integration (CSI) offers quality installation, after-sales service and repairs for a wide range of advanced security solutions.
All CSI personnel are continually trained in relevant and emerging technologies, so that we can offer our clients the best products, service and value.
We tailor our services to the needs of each client, finding the best security solution for your business.
Repairs & Servicing
Ongoing support is essential to ensure that your security system continues to operate effectively.
CSI’s modern, well-equipped workshop, staffed by qualified and experienced security and electronic technicians, and supported by a fleet of fully-equipped service vehicles provides clients with a prompt, reliable and efficient response.
Critical Response
Because we know that response times can be critical, CSI can arrange tailored service plans, including a 24-hour/7-day service. If you offer essential services, or are dependent on security-critical systems, you can rest easy in the knowledge that expert technical support is available at all times.
Assessments & Preventative Maintenance
It is critical that surveillance tools, security systems and personal duress alarms remain active and functioning in case of emergency.
CSI provides scheduled maintenance assessments to prevent minor faults from becoming major problems, and to ensure that essential equipment is adequately and regularly maintained.
Preventative maintenance agreements are always carried out to the applicable Australian Standards.
Project Management
Project management turns your project into reality. Our dedicated and experienced project management team has developed over many years through managing large and diverse projects in a range of sectors and industries.
CSI’s project management methodology tracks time, cost and quality control to deliver a security solution that meets client expectations on time and within budget.
Effective communication is a key ingredient to the success of the projects we manage. We know that if you are well-informed, you will feel at ease with the process. You can make timely decisions, knowing that there will be no surprises.
We customise our communication methods and project management to suit you. For some clients this is achieved by regular meetings throughout the life of the project, while others prefer email updates. We tailor our services to the needs of each client, one that suits the structure and operation of your organisation.